For your learning portal to run effectively we recommend that you utilise the configurations and settings as described below:
Recommended operating system
Windows 7, Windows 8, Mac OSX Yosemite, iPad Mobile devices
You may use your mobile device to access the learning portal, however for optimal functionality we recommend using a normal web browser on a desktop or laptop computer. This is particularly important if you are completing an assessment or activity that has a grading component.
Recommended web browser
If you have any difficulty accessing your learning portal, check that you are using one of the supported browsers below before you email the Education team:
- Mozilla Firefox 15 or later
- Internet Explorer 11
- Safari 8 or later
- IOS 11.4
Download the latest browser
Firefox | Internet Explorer | Safari
If you are on a computer that is maintained by your IT administrator/support and you cannot install a new browser, request permission to download the browser.
Web browser settings
The following must be enabled:
Cookies
Enabling cookies - Internet Explorer
Enabling cookies - Mozilla/Firefox
Pop-ups
Enabling pop-ups - Internet Explorer
Enabling pop-ups - Mozilla/Firefox
JavaScript
Enabling JavaScript - Internet Explorer
Enabling JavaScript - Mozilla/Firefox
Enabling JavaScript - iOS on iPhone or iPad
Software for viewing your resources
To be able to view certain types of content on your learning portal we recommend you have the following software installed on your system:
- Microsoft Office (Word and PowerPoint). Alternatively you can install a free software called Open Office - Download Open Office
- Adobe Reader - Download Adobe Reader
- Media player such as Windows Media Player - Download Windows Media Player
- VLC is a free multimedia player which allows you to view most video formats.
Internet connection speed
Use a broadband connection (256 Kbit/sec or faster—this will ensure that you can view videos and online presentations) through USB wireless modem, ADSL, T1/T2, fibre optic or cable. Dial-up access will be significantly slower, and we do not recommend it for using Moodle.